Knowledgebase Articles Is my device compatible with INGENIUM® ZB mobile app? How do I download and install the INGENIUM® ZB mobile app? How do I connect the INGENIUM® ZB gateway? How do I setup the INGENIUM® ZB gateway? Can I control the INGENIUM® ZB gateway from multiple mobile devices at a time? What is the maximum number of INGENIUM® ZB lamps / devices that can be connected? How close does the INGENIUM® ZB gateway need to be to the INGENIUM® ZB device? Do I need to be connected to the Internet in order to control the lamps / devices? How do I add new devices to the INGENIUM® ZB gateway? How do I reset the INGENIUM® ZB lamps? Why can I not find a newly installed lamp on the mobile app? Why can I not control the lamps via the app? Can I use INGENIUM® ZB lamps without any smart device? How do I reset the INGENIUM® ZB 100W dimming modules? How do I pair the INGENIUM® ZB 100W dimming modules? How do I reset the INGENIUM® ZB 250W dimming modules? How do I pair the INGENIUM® ZB 250W dimming modules? How do I reset the INGENIUM® ZB handheld controller? How do I reset the INGENIUM® ZB wall-mounted controller? How do I connect the INGENIUM® ZB dimming modules? How do I connect the INGENIUM® ZB universal dimming modules? Why can I not find newly installed dimming modules or control them via the mobile app? How do I configure the INGENIUM® ZB gateway to use LAN connection? How do I add the INGENIUM® ZB handheld controller to the gateway? How do I add the INGENIUM® ZB wall-mounted controller to the gateway? How can I be notified for firmware update? How long does it take to install a software update on INGENIUM® ZB gateway? Can I use INGENIUM® ZB products without access to the network? Can I still control INGENIUM® ZB products via a smart device when the internet has failed to connect? Can I use INGENIUM® ZB products outdoors? Can I use other power adapters for INGENIUM® ZB gateway? Can I use INGENIUM® ZB products with a normal dimmer switch? When a few lamps are connected with one dimming module, can I still control the lamps individually? How can I disconnect a lamp from the gateway? How to reset and pair the INGENIUM® ZB universal dimming module if I do not have a wall switch? Which device should I handle first if I buy all INGENIUM® ZB devices? Will the lamp light up after the connection of INGENIUM® ZB universal dimming module?
