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Recommended iOS version 8.0 or above
Recommended Android version 4.4.3 or above
The app is free to download and installs like other applications you may already have.
You can connect the gateway with a network cable and a 5VDC power adaptor.
In the INGENIUM® ZB mobile app, please scan the QR code in the product label to set up your gateway. You can register a user account.
The expected coverage is 10 meters, but the range is much expanded through mesh network.
Please connect to the INGENIUM® ZB gateway as it communicates with all devices in the system.
You can connect up to 50 devices in one gateway.
For electrical safety, it is recommended that you use a registered electrician to do any electrical installation work that you need.
You can login to the gateway from multiple mobile devices. The INGENIUM® ZB mobile app must be installed on each device.
When your gateway and smart devices are connected to the Internet via a network cable, Wi-Fi, 3G or 4G network, you can control your lights / devices anywhere.INGENIUM® ZB gateway is compatible with Wide Area Network (Internet) and wireless local area network (Wi-Fi), it allows to fall back to local control when internet connection is failed. Besides, user can also use INGENIUM® ZB wall-mount controller or handheld controllers to control INGENIUM® ZB devices locally.
Plugging the LAN cable to gateway will automatically enable the network to be switched to LAN connection. The LED indicator with steady green colour is connected successfully.
The INGENIUM® ZB products are designed for smart control; thus, it is not recommended to work with normal dimmer switch. You can use INGENIUM® ZB wall-mounted controller for same function with smart control.
If you want to control the lamps individually, separate dimming module is needed. You can consider to use INGENIUM® ZB lamps for individual control.
The lamp will only light up after the pairing of dimming module to the gateway.
Yes. You can use INGENIUM® ZB wall-mounted controller or handheld controllers to connect with gateway and control the lamps directly even there is no Wi-Fi, 3G or 4G network.
Yes, INGENIUM® ZB gateway is compatible with Wide Area Network (Internet) and wireless local area network (Wi-Fi). The gateway will fall back to local control when internet connection is failed.
All INGENIUM® ZB products are only suited for indoor use only; however, you can use INGENIUM® ZB dimming module to connect with outdoor lighting for outdoor applications.
Yes, you can use other power adaptors for the gateway. Please ensure the power adaptor has sufficient output (5V, 1A) for gateway's operation.
If the above process fails to reset, you can switch one more on/off cycle which carries out the same reset process.
You can do that simply by resetting the lamp:
The LED indicator of the dimming module should change from flashing to light out, indicating a successful reset. Alternatively, you can press and hold the push button on the module for approximately 10 seconds, the LED indicator should flash at the beginning, and the speed of flashing will increase. After that, you release the button, the light of LED indicator goes out, indicating a successful rest.
You can disconnect supply to the dimming module by Miniature Circuit Breaker (MCB) even if you do not have any wall switch. The way to reset and pairing depends on your locations of devices. When dealing with MCB, please ensure this is performed by qualified technicians.
INGENIUM® ZB Universal Dimming Module is able to choose the dimming mode automatically for you. When you find the dimming mode does not suit your LED lamps, you can try the below steps to switch the dimming mode manually:
We recommend this mode if you are not familiar with leading-edge / trailing-edge dimming mode.
It means your lamp cannot make a connection to the gateway, for example, if it is powered off or out of range. Please try the following ways to fix the problem:
If the problem cannot be resolved, please contact your supplier for help.
It means your dimming module cannot make a connection to the gateway, for example, if it is powered off or out of range. Please try the following ways to fix the problem:
When you doubt that the current Wi-Fi channel is being occupied by another device or gateway, you can:
As with other lamps, you can switch INGENIUM® ZB lamps with regular switches ON (100% luminosity with factory default setting or they will stay as the condition prior to power OFF) or switches OFF.You can also use INGENIUM® ZB scene controller, handheld controller or wall-mounted controller with gateway to control your INGENIUM® ZB lamps. To make full use of the Smart Lighting options, please use your smart device, handheld controller or wall-mounted controller.
The app notifies you when connecting to the gateway. Connecting to gateway's Wifi network and then goto the gateway setup page. Then press "↑" button to start the firmware update.When the firmware is being downloaded, the LED indicator is flashing in yellow; during the installation of firmware, the LED indicator spinning in white colour.
The update process takes within 5 minutes, yet the actual time depends on file size.
The new App should be installed. The current App "INGENIUM® ZB" (2017) will no longer be supported after 15th Jan 2019, there may be issues after OS version updates of mobile phones/tablets without maintenance.
The App should be uninstalled, you may get errors if both Apps are opened.
The lamps/devices need to be paired again after the system migration.